Desktop Support

From product acquisition to disposal, our certified technicians can support the entire life-cycle of your IT assets, providing customized desktop services based on the nuances of your environment and the technical capabilities of your end-users.

To help your staff use, manage, and interact with technology, we offer the following:

Deskside Support

Our personal touch is evident when we work at the employee's desk troubleshooting problems with software applications, operating systems, printers, and network connectivity.

Technical Support Services

We come to the rescue when your printers, servers, desktops, or laptops require break/fix services.  Certifications from major vendors demonstrate the broad skill set that we offer.

Installs/Moves/Adds/Changes

Moving to a new office?  Rolling out a new operating system?  We can help you set up new machines and transition computers to different users by documenting all appropriate information, physically installing the hardware and software, and training end-users on their new system.

Asset Tracking

We keep you organized by gathering detailed data about your IT assets, including serial numbers, application versions, how the machines are working, and their overall effectiveness.  Through audits and subsequent recommendations, we ensure license accuracy, improve systems performance, and obtain maximum value from your IT investment.

Projects

Our team is always happy to complete special projects throughout the life-cycle of your equipment. Whether you need assistance with migrations and roll-outs or you want to create a standard image for use in the future, we provide top-of-the-line desktop services.